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'Tis the season! Due to high order volume, please allow a little extra time for production. See our Ordering Guidelines and Shipping FAQ for details.

Wholesale Terms of Service

 
 

  1. Wholesale customers must place their first order within 90 days of approval, and must order at least once per year to remain active. If a wholesale account lapses, the organization will have to submit a new application.

  2. As wholesale customers enjoy up to 40% off products already, wholesale accounts do not qualify for retail coupon codes, cart discounts, or free shipping offers. Wholesale customers do enjoy occasional wholesale-only offers, which will be advertised at the top of the cart page before checkout.

  3. Wholesale accounts should not be used for personal purchases.

  4. Seasonal orders for Nativity/Christmas must be placed by November 15. Orders for Pascha/Easter must be placed by the beginning of Lent. Orders placed after the specified dates risk production delays.

  5. Large orders and time-sensitive orders for special events should be placed well in advance. At least two weeks before the event is recommended. Please keep in mind that production time is not included in shipping quotes (read more).

  6. We strive to maintain our usual schedule of filling orders in a timely manner, but larger orders may require extra time for production and delivery. Please contact us if you have special timing constraints, and we will do our best to meet your needs.

  7. Please use our website to place orders. Do not call or email us with your orders, unless we have negotiated an agreement and set up a system in advance (this will not apply to most customers). If you need to place a special order for an icon not found on our website, please order via the Custom Icon section.

  8. If a Wholesale customer places an order with the wrong account by mistake, the Wholesale customer should contact support@legacyicons.com and inform us. We will credit the difference to the correct Wholesale account as store credit.

  9. Billing (Net 30) is available for orders over $500. If you as an authorized purchaser for your organization do not have access to a debit/credit card, you can select "US Bank Account" at checkout and securely enter your checking account information to pay via ACH/E-Check.

  10. Store credit cannot be used with billing (Net 30).

  11. Returns will follow our standard Return Policy. 

  12. These terms of service may be amended at any time. Please contact us with questions or concerns.

Click here to return to the Wholesale main page.