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Shipping FAQ

Understanding Our Estimated Lead Times

Lead Times

Production Time

When ordering, please patiently keep in mind that our icons are hand-crafted and made to order. It may take several business days to actually ship your order. You can expect the following production and processing times for orders:

  • Classic Icons ship in 1-4 business days; rarely up to 10 business days
    • Expedited "Rush" icons ship in 1-3 business days guaranteed
    • Quick Ship icons ship in 1 business day guaranteed
  • Masterpiece Icons ship in up to 10-14 business days
  • Incense, Devotional Items, etc. ship in 1-2 business days; rarely up to 10 business days
  • Diptychs, Shrines, and other specialized items ship in up to 15 business days
  • During high-volume seasons (Easter/Pascha, Thanksgiving, Christmas) large orders may be delayed

If you need your order by a certain date, we offer an expedited "rush" option for Classic icons and Quick Ship icons for next-day shipping. Otherwise, include a note in your order comments and we will do our best to accommodate your request. 

Transit Time

You may select from a wide variety of shipping services at checkout. The estimated transit times provided by the carriers are given in the Shopping Cart when you click "Calculate Shipping."

U.S. Domestic Service

  • USPS
    • First Class Package (2-5 days)
    • Priority Mail (1-3 days)
    • Priority Mail Express (1-2 days)
  • UPS
    • Ground (1-5 days)
    • Second Day Air (2 days)
    • Next Day Air (1 day)
  • FedEx
    • 2 Day (2 days)
    • First Overnight (1 day)

International Service

  • USPS (Mail/Post)
    • First Class Package International (varies by destination)
    • Priority Mail International (6-10 days)
    • Priority Mail Express International (3-5 days)
  • UPS
    • Standard (2 days to Canada, 3+ days worldwide)
    • Worldwide Expedited (1-3 days)
  • FedEx
    • International Ground (2-7 days, Canada only)
    • International Economy (2-5 days)
    • International Priority (1-4 days)
  • DHL
    • Express Worldwide (1-2 days)

International Customs Duties and Fees

Please note that some International shipping methods may incur extra fees, taxes, or duties that are not part of the shipping that you pay on our website, based on the laws of your country. Unfortunately Legacy Icons has no control over this, and we have no way of knowing whether your country's authorities will charge a fee, or how much it will be. Please contact your chosen shipping carrier with questions.

We will do what we can! In some countries, such as Canada, religious items are exempt from tariffs and fees. If you know this to be the case in your country, please let us know in the Order Comments at checkout, and we will make note of it on your packing slip.

Please Note

Not all services are available for all destinations. "Days" refer to business days, as defined by the carrier (some include Saturdays, others do not). Transit times are estimates that depend on the destination's location. Weather conditions and other factors may increase actual transit times. Contact your chosen carrier for more information.

Cathedral Size Icons

Cathedral Size Icons are a special case. Please see the Cathedral Icon Shipping page for more information.